1. Introduction
This Privacy Policy explains how SABER TECH LLC (“we”, “us” or “our”) collects, uses, shares and protects your personal data when you visit our website, contact us, or engage us for consultancy services. We are committed to protecting your privacy and handling your personal data in accordance with the Personal Data Protection Law of the Sultanate of Oman (“PDPL”) and its Executive Regulations.
By using our website or providing us with your personal data, you acknowledge that you have read and understood this Privacy Policy. Where the PDPL requires your consent, we will obtain it before processing your personal data.
2. Who We Are (Data Controller) and Contact
For the purposes of the PDPL, the data controller responsible for your personal data is:
| Entity | SABER TECH LLC |
| Address | Boshar-Aqar Building, Muscat, Sultanate of Oman |
| info@sabertech.om | |
| Telephone | +968 9799 3333 |
| Contact for privacy | Data Protection Contact / Security & Data Protection Lead |
3. Personal Data We Collect
We collect only the personal data we need for the purposes described in this Policy. Depending on how you interact with us, this may include:
Data you provide to us
- Identity and contact details — such as your name, job title, employer, email address and telephone number, when you contact us or engage our services.
- Correspondence — the content of enquiries, emails and messages you send us.
- Engagement information — information you or your organisation share with us so that we can deliver consultancy services.
Data we collect automatically through the website
- Technical data — such as your IP address, browser type, device information and pages visited, collected through cookies and similar technologies (see Section 9).
- Usage data — information about how you use and navigate our website.
Sensitive Data: We do not seek to collect sensitive personal data (such as data revealing health, religious or political beliefs, or genetic or biometric data) through our website. Where processing such data is ever necessary, we will do so only with your explicit consent or as otherwise permitted by the PDPL.
4. How and Why We Use Your Personal Data
We process your personal data for the purposes below, relying on the legal bases permitted under the PDPL:
| Purpose | Legal basis under the PDPL |
|---|---|
| Responding to your enquiries and communicating with you | Your consent, or steps taken at your request before entering a contract |
| Providing consultancy services and managing our engagement | Performance of a contract with you or your organisation |
| Managing invoicing, payments and our business records | Compliance with a legal obligation (e.g. tax and accounting) and our legitimate business interests |
| Operating, securing and improving our website | Our legitimate interests in running a safe and effective website; your consent for non-essential cookies |
| Meeting legal, regulatory and contractual obligations | Compliance with a legal obligation |
| Sending you service updates or marketing (where applicable) | Your consent, which you may withdraw at any time |
5. How We Share Your Personal Data
We may share it, only as necessary, with:
- Service providers and processors — trusted third parties who process data on our behalf under contract, such as our cloud email, file-storage and website hosting providers. These providers act on our instructions and are bound by confidentiality and data-protection obligations.
- Authorities — government, regulatory or law-enforcement bodies where we are required to disclose data by law or to protect our legal rights.
- Your organisation or client — where you interact with us as a representative of, or in connection with, a client engagement.
We require all third parties to respect the security of your personal data and to process it in accordance with the PDPL.
6. International Transfers of Personal Data
Our email, files and website are hosted on reputable cloud platforms that may store or process data in data centres located outside the Sultanate of Oman. Where personal data is transferred outside Oman, we take steps to ensure it receives an adequate level of protection, and we carry out such transfers only where permitted under the PDPL — for example, on the basis of appropriate safeguards, your consent, or the other conditions set out in the law.
7. How Long We Keep Your Personal Data
We keep your personal data only for as long as necessary for the purposes for which it was collected, including to satisfy any legal, tax, accounting or contractual requirements.
- Enquiry and contact data is kept for as long as needed to deal with your enquiry and for a reasonable period afterwards.
- Engagement and client data is retained for the duration of the engagement and for the period required by law or the relevant contract, after which it is securely deleted or returned.
- Website technical data is kept for a limited period in line with our cookie settings.
When your personal data is no longer required, we securely delete or anonymise it.
8. Your Rights Under the PDPL
Subject to the conditions and exceptions in the PDPL, you have the following rights in relation to your personal data:
- Be informed — to know how your personal data is collected and used, as set out in this Policy.
- Access — to request a copy of the personal data we hold about you.
- Rectification — to ask us to correct inaccurate or incomplete personal data.
- Erasure — to ask us to delete your personal data where there is no lawful reason to keep it.
- Withdraw consent — to withdraw your consent at any time where we rely on consent, without affecting prior processing.
- Object / restrict — to object to, or ask us to restrict, certain processing of your personal data.
- Transfer — to request that your personal data be transferred, where applicable under the PDPL.
- Complain — to lodge a complaint with the competent supervisory authority in the Sultanate of Oman.
To exercise any of these rights, please contact us using the details in Section 2. We will respond within the timeframe required by the PDPL. We may need to verify your identity before acting on your request.
9. Cookies and Similar Technologies
Our website uses cookies and similar technologies to make the site work, to understand how it is used, and to improve it. Essential cookies are necessary for the website to function. Non-essential cookies (for example, analytics) are used only where you consent.
You can manage or disable cookies through your browser settings or, where provided, our cookie banner. Disabling some cookies may affect how the website works.
10. How We Protect Your Personal Data
We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or loss. These include:
- Hosting data with reputable cloud providers that maintain recognised security certifications.
- Multi-factor authentication and access controls on our systems.
- Encryption of company devices and of data in transit.
- Staff confidentiality obligations and security awareness.
- An incident-response process, including notifying affected individuals and the competent authority where required by the PDPL.
11. Children’s Privacy
Our website and services are directed at businesses and professionals and are not intended for children. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will take appropriate steps to delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website, with the effective date shown at the top. We encourage you to review it periodically.
Last updated: September 2026
